Why Buy From Us

Here at Havenly, we aim to provide the highest level of customer support possible. By buying with us, you save time, money, and headaches.

WHAT DO WE DO FOR YOU?

1. FREE FAST SHIPPING

Free Fast Shipping on all orders shipping to the lower 48 U.S. states. We ship directly to you from the closest of our wide array of warehouses located across the entire US. Every product is checked for quality assurance and packaged with the utmost care to ensure it arrives in perfect condition. We ship with only the best carriers including UPS, FedEx, USPS, and trusted freight companies to get your order to you in the fastest time possible.

2. INVENTORY

We stock over 50,000 items! Our inventory commitment is vast to reduce the impact of supply chain issues. Special finishes, uncommon voltages, boilers, rare items, and even, parts! We understand the pain of long lead times and work tirelessly to eliminate them. Our purchasing volumes enable us to offer you deep discounts and as short as same-day shipping.

3. LOW PRICE GUARANTEE

Our exclusive brand partnerships allow us to offer the best prices you can find anywhere. Find a cheaper price? Let us know and we will match or beat it.

4. CUSTOMER FIRST

We are a close-knit team and truly care about every step of your experience with us. Whether that be talking on the phone / live chat to give you more information about a product or walking you through purchasing of a product, our customer service team is happy to help you. We're always just a phone call or email away.

5. PRODUCT EXPERTS

We only partner with reputable brands with the highest quality of products that stand up to our extensive product quality checklist. We train our staff on those products so that we can answer your questions and recommend the right products for your unique application. We have an engineer on staff with 20 years of mechanical engineering experience to help with your technical questions.

We also give you access to technicians that have over 55-years of field repair experience and are relied upon throughout the industry for their expertise by consumer and manufacturers. These pros are available for phone support when you need it.

6. FREE LEARNING CENTER

Explore our extensive library of informative articles related to saunas, custom saunas, sauna heaters, cold plunges, red light therapy, and hot tubs. Our Learning Center is packed with insider information from our years of trials, errors, and expertise from working with thousands of customers.

7. FREE CUSTOM SAUNA DESIGN AND QUOTE SERVICE

We offer a completely free custom sauna design and quote service where we will expertly design your dream sauna in 1 week for $0 and provide the materials you need to build it. Learn more about our custom sauna design service.

8. OUTSTANDING CUSTOMER RATINGS & SUCCESS STORIES

Our outstanding average rating of 4.9 stars out of 5 speaks to our commitment to elite customer service. We ensure you receive top-tier products complemented by unparalleled support. Read hundreds of detailed reviews and browse through our Customer Success Gallery, packed with tranquil retreats created from our products and support.

9. 100% SECURE ONLINE ORDERING

Our website has an active SSL certificate that protects all sensitive payment or personal information. Not only that but we offer the most payment options of any online store to make your transaction as smooth as possible. The following payment methods are accepted for your convenience:

American Express
Apple Pay
Shop Pay
PayPal
Amazon Pay
Diners Club
Discover
Google Pay
Mastercard
Venmo
Visa
Bank Transfer via ACH or Wire
Financing Options (Shop Pay, Acorn Finance, and Paypal)
We also accept checks (reach out for more information)
HSA/FSA Funds (Use your Health Savings Account (HSA) or Flexible Spending Account (FSA) to pay with pre-tax dollars)

10. BULK DISCOUNTS

If you are looking to buy a large quantity of one item, we may be able to offer you a special discount. Feel free to send an email to info@havenlydecor.com for a personalized quote or give us a call.

11. WE ARE AN AUTHORIZED DEALER

Havenly is an authorized dealer for all of the premium wellness brands represented on our website. Meaning, full manufacturer warranties are offered on every order.

12. KNOWLEDGABLE TECHNICAL SUPPORT, NATIONWIDE INSTALLATION & REPAIR SERVICES

When you need product installation or repair services, rely on us! Over our 52-years, we’ve come to know hundreds of contractors across America who specialize in wellness products. We’ll share these gems with you to ensure you get the help you need.